About Our Customer Service Theme

bFACTOR provides all kinds of support services. Customer service is the lifeblood of our organization. Some major points are as,
>>It costs six times more to attract a new customer that it does to keep an old one

>>Seven of ten complaining customers will do business with you again if you resolve the complaint in their favour

>>If you resolve a complaint on the spot 95% will do business again

>>Of those customers who quit, 68% do so because of attitude of indifference by the company or a specific individual

.....In summary all of these facts says CUSTOMER SATISFACTION= SUCCESS

 

 

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	bFACTOR TECHNOLOGIES	24 X 7
	bFACTOR.SUPPORT	24 X 7
	bFACTOR.SUPPORT	24 X 7

 

 

 

PHONE:

Office:	091- 11- 64607777 (9am to 6pm)
Fax:	091- 11- 25330602
Mobile:	091- 9990089080, 9871661728 (24X7)
Mail:	support@bfactor.co.in
Website:	www.supportquality.com (Get a Support Ticket ID)

 

 

 

FAQ:

 

Q. What is Virtual Hosting?

Ans.

Also known as shared hosting, this form of web hosting should suffice for most everyone. Virtual hosting simple refers to the fact that your site is on one server, and that this server hosts mulitple sites. You are virtually shared - your site will not be the only one on this specific server. Very few sites would actually need the power of a dedicated server, so this option provides to be a reliable and cheap solution.

 

Q. My host offers unlimited bandwidth/space/transfer ?

Ans.

It is not possible for a web host to offer unlimited bandwidth or diskspace. Such hosting plans always come with clauses that restrict how much bandwidth you can transfer at a given moment, how much CPU usage you can use (which is arbitrarily decided), and so forth.

 

Q. How can I pay for web hosting?

Ans.

This depends on which host you decide to go with. Most web hosts will accept credit cards, and some will accept PayPal and/or a Money Order / Cheque. For details, please make a call to Mr. Shashikant: 091- 9871661728 or Mr. Anup: 9873667464.

 

Q. How do I upload my site online?

Ans.

Uploading your site can be done in many ways, but the most popular is FTP.
When your hosting account was created, you should have been provided with an FTP account. Using software such as CuteFTP or WS_FTP, you can log into your host. Then, using the program like a normal windows program, you can drag and drop files onto your web host. These files become live online instantaneously.
 

 

There are other ways to upload your site such as using SSH or uploading files through your browser

More ..

TICKET SUPPORT:

Create a support request on www.supportquality.com. Here, please fill your name, category & related problem. Now after clicking on submit button, you get a Ticket No. ********. Please Note down this ticket no., we will contact you very soon.

 

BILLING:

Beneficiery Name	bFACTOR TECHNOLOGIES PRIVATE LIMITED
Bank Name	IDBI Bank Limited
Bank Account	172102000007658
Branch	Sector - 5, Dwarka, New Delhi
Paypal Payment	Click Here for Payment through PAYPAL

  

 

 

 

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